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Archive for September, 2009

3 Easy Changes For More Success

Wednesday, September 30th, 2009

Improve your sales and marketing success with these 3 easy changes.

With three simple changes in how you view the business world, you’ll immediately find your marketing generating better results.  Prospects will embrace you and you’ll find it easier to sell.

Here are the three changes to make:

CHANGE #1Stop focusing on selling and start focusing on helping. Instead of trying to convince, persuade and close your prospect on buying your product, focus instead on how their problems might be solved and their goals achieved.   Keep the focus on problem resolution and you’ll ultimately sell more.

CHANGE #2 – Quit trying to be all things to all people. Pretend prospects are like mail…sort through the piles and decide WHAT YOU DON’T WANT.  Your marketing messages will become more focused, your sales messages will be clearer, and your target prospects will become customers at higher rates.

CHANGE #3Understand the importance of getting a name. Not everyone that touches your marketing is ready to buy or speak with a sales rep.  Offer them an inducement (we call it an “ethical bribe”) to entice them to give you their name and email address if they aren’t quite yet ready for you.  Then, use low cost email to keep them engaged with your company until they are ready to buy.  Once again, practice this and watch your sales go up and up.

Happy Marketing!

Calculate Website Conversion Rates With This Free Tool

Monday, September 28th, 2009

Free tool demonstrates how a small change in your website’s conversion rate can lead to a large increase in your profits.

Online marketers spend a lot of time worrying about how to attract visitors to their websites and loads of other variables important to their online success. Unfortunately, many of these marketers forget what’s really important, increasing revenue.

On the Internet, the best way to increase revenue is by increasing conversion rates. Mplans.com has created a small but useful free tool to help marketers understand what effect a change in their website’s conversion rate will have on their sales.

By imputing your number of website visitors over a given time period, your average order amount, and your total orders over the same time period, you will be given your current conversion rate, total sales, and sales per customer. You can then change the conversion rate and see your new totals in a side by side comparison with your current numbers.

This tool offers some fascinating insights into how a small change in your conversion rate can lead to a huge increase in sales dollars. It’s also interesting to see how improving your average order amount (an often forgotten variable) can have a similarly large impact on your bottom line.

Give the free conversion rate calculator tool a try.

Twitter Revises its Terms of Service and Opens the Door for Advertising

Friday, September 25th, 2009

One of the most popular micro-blogging sites in the world is now looking to profit from its services.



Twitter recently changed their terms of service to possibly allow advertising on their website. Biz Stone, the founder of Twitter, said they are leaving the door open for advertising and that they’d like to keep their options open. Twitter remains conscientious about annoying their rapidly growing user base with tons of ads.

With a user base of over 45 million and still rapidly growing, it’s difficult to resist the revenue that can be generated from advertising. However, there are some potential problems facing advertisers on Twitter. The content on Twitter may create branding issues for advertisers as the quality, validity and potential offensiveness of user posts may thwart their attempts to create positive brand associations.

Twitter’s new terms have opened the door for “targeted advertising,” but they have yet to deploy any such ads to their users.

For more information check out what Twitter has to say on their Blog.

Learn Social Media in a Snap

Wednesday, September 23rd, 2009

A quick and easy way to learn about social media.

Omniture Logo

Social media is more popular than ever yet everywhere you turn there is confusion about exactly what it is. If you commonly confuse your social networks from your user generated content sites or wonder what a social news site really is, we have an answer for you.

Wes Funk from The Omniture Blog has created an excellent diagram and short article to explain social media in 30 seconds.

From the differences between social news, social networks, and user generated content sites to how each of them overlaps, it’s all there for you in less than 30 seconds.

Head over to The Omniture Blog to learn more about the categories of social media.

Maximize Your Website’s Conversion Rate by Recording User Behavior

Monday, September 21st, 2009

ClickTale in-page web analytics software allows businesses to record visitor actions to increase conversion rates.

ClickTale

Designing a website to maximize conversion rates is no easy task. Even the most experienced internet marketers can only guess which website designs will be duds, and which will turn into money making machines.

Web analytics software was created as a way of understanding how customers interact with a website, where they click, where they come from and a number of other important factors. Unfortunately, there are limitations to regular analytics software. While you can see how long a visitor stayed on your page, there is no way of knowing what they did during that time.

A company called ClickTale has solved this problem with their in-page web analytics solution. The web-based software records actual movies of how users interact with your site. This means that you can see moment by moment what your visitors read, looked at, skipped over, and did on your website.

The software allows you to watch these movies in real time and it also creates heat maps of where your visitors click and scroll, provides link and form analytics, and a lot more.

Using the information collected, you can quickly assess problems with all aspects of your site design including your web forms, links, pictures, navigation, and text. The data collected from thousands of visitors allows you to optimize your website to significantly improve conversion rates, decrease shopping cart abandonment, and improve your overall bottom line.

ClickTale offers a free pricing option, as well as a few other options with increased features which range from $99 to $790 a month depending on your needs.

Learn more about ClickTale here.

How to Become the Leading Authority in Your Niche

Friday, September 18th, 2009

How to generate a steady stream of direct and indirect income by becoming an authority in your niche.

How would you like a steady stream of leads, speaking engagements, interviews, and profitable business opportunities to effortlessly fall into your lap? For most business owners that scenario would be a dream come true. However, for a certain small group, that dream is already a reality.

Becoming an authority in your niche allows you access to a host of new opportunities to generate both direct and indirect income for your business. Authorities are constantly being approached with new projects despite spending no more on marketing then the companies struggling to find new jobs. What’s more, authorities are frequently paid to speak at trade shows and conferences that help them to further expand their reach.

This article will show you what it takes to become the authority in your field without relying on elbow grease and luck. By following the right strategy, anybody with enough determination, interest, and patience can become a highly trusted expert.

The Authority Equation

Authority = Expertise + Visibility + Personality

Authority EquationExpertise People turn to authorities again and again because of the quality, depth, and clarity of advice that they offer on a regular basis. Becoming a valuable resource is vital to your success as an authority.

Visibility – Even if you offer excellent advice week after week, it will do you no good if it isn’t seen. An authority needs to strategically position his or her content to reach as many people as possible.

Personality – It’s easy to get lost in creating and promoting content and entirely forget to sound human. People want to listen to someone they like, not an emotionless drone. By mixing in humor, personal touches, and focusing on creating a persona that people like, you can build a strong relationship with your audience.

Five Basic Principles for Being an Authority

  • Stay well informed and up to date – An authority is always on the cutting edge of knowledge in their chosen field. You’ll need to know everything important going on in your industry and be able to dispense that information whenever needed.

You can stay up to date by reading trade magazines and blogs, networking with other authorities in your niche, and staying involved in the online conversation.

  • Aggregate and filter information – By following step one you will have a constant flow of relevant information every day. As an authority it is up to you to sift through this data and offer the most useful and relevant parts to your audience while discarding the junk. You want to look for the information gems that provide the greatest value to your market without a lot of fluff.

Using these gems you should generate discussion through blogs, social networking sites, message boards, and anywhere else where the information can be discussed. You will also want to provide a coherent overview of actions to take with the information you offer.

  • Offer a rigorous depth of actions – The level of analysis you offer into your niche is what will take you from a mundane commentator to a highly respected authority. Anyone with some spare time can discuss your niche, but only a true expert offers valuable in-depth analysis.

To cement your status as an expert you should provide detailed analysis of case studies and rigorous study of industry phenomenon on a semi-regular basis. This type of quality contribution to your niche demonstrates your expertise and helps to get your name out to a larger segment of your market.

  • Make knowledge accessible to general populace – Just because you know exactly what you’re talking about, doesn’t mean everyone else does. As an authority, it’s your responsibility to present information in a way that is easily accessible by everybody.

When communicating with your market, use plain English and avoid industry jargon whenever possible. Be sure also to define a practical strategy for implementing your advice. Aim to make everything you do as actionable and easy to follow as possible so that your audience has the greatest chance for success.

  • Expand thinking – An authority always aims to challenge and improve standard conventions and practices in their industry. By questioning the status quo you can discover new ways of operating that can move your industry forwards and create a better environment for everybody.

One great way to innovate is to take ideas from another discipline and integrate them into your niche. For instance, many of the best ideas in online marketing were originally created for direct marketing well before computers were even invented.

Content Development Strategies

Even if you are creating amazing content with the five basic principles, you will never become an authority if you are too unfocused or the right people never see or talk about your work.  In order to help get your name out there you need a content development strategy that is designed to systematically raise your name recognition and cement your status as an expert.

Your goal is to consistently publish specialized content for your niche that focuses on the same few topics with ever increasing depth.  You will also want to focus on presenting your insights and expertise in a number of mediums to reach a broader audience. Instead of just publishing material when you get around to it, have a predetermined schedule that details what you are going to publish and where you want to release it.

For instance you might decide that you want to publish your content on Twitter, Facebook, YouTube, your Blog, your newsletter, in press releases, and on message boards. If that’s the case then you will want to use a program like Excel to detail exactly what you are going to create in the next three months and when you are going to post those things for each medium.

Here are some other great ways to grow your status as an authority:

  • Optimize your website – Having a well designed website is vital to presenting yourself as an authority. Not only does it display professionalism, but it is also the best place to demonstrate your expertise. By using testimonials, downloadable case studies and whitepapers, and offering a wealth of valuable content, you will build trust with your audience and open up a continuous flow of information.

Make sure that your website allows you to easily add new text, audio, or video content via a blog or similar device. This is important for keeping things current and for keeping people visiting your site month after month.

  • Communicate and invite inquiries – One great thing about the internet is that it allows for instant feedback from your audience. You can’t simply post new content and forget about it. People are bound to have questions and valuable feedback. Do your best to not just respond to questions, but to actively promote conversation on your blog or wherever else you can engage your customers in conversation. The more value you offer, the more people will trust you and accept your position as an authority.
  • Write guest blogs – If you are following the five basic principles from above you should already be reading all of the important blogs in your industry. Many of these blogs will post guest articles from time to time. This is a fantastic way to get exposure with an entirely different audience and get more traffic to your own blog or website.

To start you should contact the owners of the blogs you’re interested in to see if they accept guest blogs. If they do, aim to write a post that offers clear value to readers but also keeps them wanting to read more from you. At the end of your post, include a byline with a link to your website or blog as well as a compelling reason to visit your site such as a free report.

  • Write an eBook – Publishing a book is a surefire way to becoming an authority in your niche. While not everybody can release a hardcopy book, creating an eBook is an excellent and inexpensive alternative. Use your extensive knowledge to write the book you wish you read when you were just getting started. Once you’re done, convert it into a PDF and get started reaping the benefits.

There are a number of popular ways for authors to sell their eBooks online so you should research the best option for you. Alternatively, you can use your eBook as a way to entice visitors to give you their email address or as a bonus for buying one of your other products or services.

  • Join conversations – Chances are that people are talking about your niche all around the web. By joining in on these conversations you can demonstrate your expertise while offering genuine value to potential customers. Avoid sounding like a preplanned marketing message. Instead, offer the best advice you can and customers will come without you even having to ask.

Before you can engage in conversations you’ll first have to find them. Your niche likely has at least one message board that is devoted to discussing your topic. Try Google searching “(your niche) + message board” or “(your niche) + forum” to find a popular one. You can also use the social networking site Twitter to look for conversations about your field. Finally, try using Google Alerts to monitor what is being said about key terms in your industry anywhere on the web.

  • Highlight achievements – With your level of expertise, chances are that you have completed special training or received certain honors that are valued by others in your niche. You should prominently display your credentials on your website, blog, and anywhere else where it makes sense to do so. By simply posting the logo of an honor you received or credential you earned, you can significantly increase the level of trust from your audience.

You also might consider posting an optimized press release using a site like PR Log that announces your achievements to interested journalists. Be sure to include links back to your website so that interested parties can find you and also to get inbound links from wherever your press release is published.

Conclusion

Becoming an authority in your niche is not an easy task, but for those who are willing to put in the time and effort necessary it can be highly rewarding. By remembering the authority equation, using the five basic principles for becoming an authority and creating a strong content development strategy, you can quickly make a name for yourself as an expert in your field.

As your status grows, so too will the new business opportunities available to you. You might not become a household name overnight, but even in the beginning stages of your plan, the knowledge and connections you gain will more than pay off as a small trickle of clients grows into a steady stream of new business.

The 10 Tools You Need To Succeed on Twitter

Wednesday, September 16th, 2009

The 10 best tools you need to be using to start, grow, and track your Twitter profile.

If you have paid any attention to Twitter over the past year, then chances are that you have seen a million different lists of top Twitter tools. Each list is packed full of applications to help you succeed at the latest rage in social networking.

However, if you’re like most people, you don’t have time to make your way through the hundreds of different programs available. You can’t afford to sort through the garbage to find the few gems that will bring your business success on Twitter.

This article will eliminate the guess work and give you the 10 tools you need to start using Twitter, develop your follower base, and track your success.

Run Your Twitter Profile

Before you even think about gaining followers or promoting your message on Twitter you need to be able to successfully run and post from your Twitter account. Use these tools to start tweeting the right way.

Namechk Logo

1.  Namechk – http://namechk.com/

Before you create your Twitter account it’s a good idea to come up with a username that is suitable for your brand. Namechk is a simple tool that lets you enter your desired username and instantly view its availably on 122 popular social networking and social bookmarking sites.

Even if you are only planning to use Twitter, you might decide to expand your social network later and having a consistent brand name is important.

TweetDeck Logo

2. TweetDeckhttp://tweetdeck.com/beta/

This program will become your control panel to Twitter success. Unlike many Twitter apps, TweetDeck is software based so you will need to actually download the program to use it. From TweetDeck you can:

  • Post tweets
  • Monitor tweets of the people you follow
  • See who has replied and direct messaged you
  • Shorten your URLs
  • Create custom groups that allow you to monitor specific people of interest
  • Be automatically updated whenever a specific word or words are tweeted
  • Manage multiple Twitter accounts

Once you make an account, you will want to immediately set up a search column for your company and any other topics/companies that you want up to the minute information about.

Here is a useful 5 minute tutorial that does an excellent job explaining how to use TweetDeck:

http://www.childrensministryonline.com/blog/technology/tweetdeck-and-hashtag-tutorial/

bit.ly logo

3. Bit.lyhttp://bit.ly/

With only 160 characters to use, posting links to Twitter is nearly impossible. Luckily, bit.ly and services like it allow you to take a long URL and shorten it to just 19 characters. We selected bit.ly because by signing up you get access to real-time link tracking, a full link history and more.

Note: you can shorten URLs directly from TweetDeck, but if you want to make use of link tracking then using bit.ly is the way to go.

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4. SocialOomph – http://www.socialoomph.com/

The ability to load multiple tweets at once and have them post at pre-determined times can be highly valuable for those of us who can’t afford to be on Twitter every day. SocialOomph is a web-based application that lets you:

  • Schedule tweets ahead of time
  • Automate direct messages to new followers
  • Automatically follow people who follow you
  • Automatically unfollow people who unfollow you
  • Save and reuse old tweets

This is a great way to stay active on Twitter without needing to constantly be online.

Promote Your Twitter Profile

There are a number of excellent strategies to get Twitter followers. Unfortunately, most of the legitimate ones rely more on ingenuity and hard work then on software and applications. Here are some tools you can use that will get you more followers.

Twitter Logo

5. Twitter Widgets – http://twitter.com/widgets

Widgets are the little applications you see on the side of blogs and websites that display live information from other sites. The Twitter widget allows you to display your latest tweets on your blog, Facebook, MySpace, and other websites.

It’s a great way to let your current customers know about your Twitter page and let them get a feel for the type of content you produce.

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6. TwitThishttp://www.twitthis.com/

TwitThis is another excellent tool for promoting your Twitter profile from your blog. Use their WordPress plugin to add a button at the end of each blog post that allows readers to automatically tweet a link to the post. You can also have TwitThis create a button for any other website you want people to tweet about.

Twellow Logo

7. Twellowhttp://www.twellow.com/

Twellow is one of the bigger (and better) Twitter directories around. Register your profile with them in the categories of your choice and get followers from people interested in your niche. While you might not get a ton of followers right away, you only have to do it once and then you can forget about it.

Track Your Twitter Success

If you are going to be spending your time on Twitter, it’s important that you know how you are doing. Use these tools to track your Twitter progress.

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8. Twitalyzer – http://www.twitalyzer.com/

Twitalyzer is one of the most effective tools that you can use to measure your success with Twitter. By examining your influence, signal-to-noise ratio, generosity, velocity, and clout, you can easily see areas in need of improvement as well as areas where you have the most success.

The site will also give you information about all of your recent activity using both numbers and charts. Additionally, you can benchmark your profile against other Twitter users as well as see the stats for the most influential Twitter users.

Twitter Grader Logo

9. Twitter Grader – http://twitter.grader.com/

Twitter Grader is similar to Twitalyzer but uses a different algorithm to calculate your score. Your profile will be ranked on its own strength as well as be compared to the 2 million+ users already analyzed by the program. Additionally, Twitter Grader points out areas on your page that need work.

You should use both Twitalyzer and Twitter Grader regularly to get a realistic sense of how your Twitter success has grown over time.

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10. Qwitterhttp://useqwitter.com/

As you use Twitter, you will almost certainly have people unfollow you from time to time. Qwitter attempts to help you figure out why these people are leaving by emailing you each time someone does. You get the name of the person who left as well as the last post you made before they unfollowed you.

If you start to notice a pattern of people leaving after certain types of post, it might be wise to change your tweet strategy.

Conclusion

Now that you have the tools you need, there is no excuse to not start using Twitter as part of your marketing strategy. Remember that the sooner you get started using Twitter effectively, the sooner you can start to generate sales, partnerships, customer loyalty, and all of the other benefits of strong social networking strategies.

If you feel we left out a tool that is a must have for Twitter users, feel free to leave a comment below and tell us why.

Don’t forget to follow us on Twitter.

Free Webinar – How to Utilize the Internet to Serve, Support and Sell

Monday, September 14th, 2009

Learn simple techniques and practices to get the most from web marketing.

Lorrie Thomas, Web Marketing TherapyThis Wednesday, September 16, at 1:00 PM Eastern, 10:00 AM Pacific, Lorrie Thomas, Marketing Therapist at Web Marketing Therapy, will be discussing how to get your business’s web marketing healthy to increase sales and success.

If you want to learn how to make the best out of your web marketing capabilities, then you will not want to miss this exclusive webinar presented by some of the best experts in the business.  By the time the webinar is over, you will know some of the best practices to get your web marketing optimized and healthy for ongoing success.

Sign up for this free webinar by visiting our free internet marketing webinars page.

We hope to see you there!

Here’s Why You Should Be Using Social Media

Friday, September 11th, 2009

Gain a better understanding of why developing closer relationships with customers and others in your industry can be beneficial for your company.

Social Media Connector

Social media sites such as Facebook, Twitter, and LinkedIn provide you with the opportunity to develop a rapport with customers and others in your industry. It is important to make sure that you are utilizing these sites appropriately for maximum gain.

It is very important to be viewed as an expert in your field. By connecting with other people and sharing your knowledge, you will reinforce your status as an expert and therefore be more recognized in your field. Also, because of your strong influence as an expert, people will be more likely to read what you have to post. This is a wonderful opportunity for you and your company. You have the ability to generate leads because people will come to you when looking for answers and someone to work with.  Moreover, many industry leaders are currently using social networking sites. It can be incredibly hard to contact these people by typical means (email, phone, snail mail) but with social media sites, developing relationships with these people is well within your reach.

By connecting with customers and sorting out issues they may have in a public forum, you are proving your commitment to customer service. Not only can you reduce delay in your responses, but you can connect with customers and collect feedback.  Social networks are an excellent place to conduct market research. You are able to monitor what is being said about your company and about other companies in your industry.  It is also a wonderful way to expand your global reach. Social media is an excellent way to market your services to people all over the world.

Social media sites are an excellent place to post interesting content that can improve your search rankings.  By posting your content in multiple social media sites, you will receive a large number of inbound links thus increasing your search engine rankings.

Social media sites are a budget-friendly (free!) way of connecting with customers and others in your industry. Do not let this opportunity pass you by because it is likely that even if you are not on these sites, people are discussing your business.

If you need help getting started with social media marketing, contact Right On – No Bull Marketing today.

Top 10 Tips for Writing on the Web

Wednesday, September 9th, 2009

Important tips to remember to create easy to read, reliable web content that will increase the number of visitors to your site.

Writing for the Web

When writing for the web, it is important to remember that people do not read online the same way they read on paper. Because the screen makes words fuzzier than those on printed paper, people are more likely to scan. You must create content that can be read quickly and still prove useful to your reader.

In order to create great web content, observe these ten tips:

  1. Always write for your audience. Do not forget who the article is aimed at and what they want to read. Do not write for yourself or your boss only. Remember who will be reading the information.
  2. Keep it simple. It is important to always keep in mind the message you are trying to convey. Do not let anything detract from your main message.
  3. Use effective hyperlinks. Rather than writing wordy explanations for everything, use links to send people to other pages where the information can be found. Also, do not simply write “click here” and turn it into the link, give an accurate description of the information linked.
  4. Use headlines and sub headlines. Readers do not want to search your site for information. By providing accurate headings and subheadings, they will be able to quickly locate information when scanning the page.
  5. Gain trust with citations. By providing valuable information and links to other useful sites, people will consider you the “go to” site when seeking answers. It will continually bring them back if they know they can always find answers or find out where they need to go to get answers whenever they visit your site.
  6. Keep it short. Utilize bullet points. By writing short intros and following them with bulleted or numbered lists, users will spend less time searching for information.
  7. Do not copy directly from Word. Word processing programs add undesirable formatting information. Paste articles into Notepad or TextEdit to remove unwanted formatting.
  8. Edit your writing. Cut your words down by about 50 percent. Eliminate all redundant words to simplify your text for readers.
  9. Use Active Voice. Make sure your wording clearly identifies who is performing an activity. It makes writing more clear and direct and helps eliminate the possibility of sounding dull.
  10. Create downloadable files. When a document exceeds 10 pages, contains complex graphics or layouts, or is short and non-graphical it is better to upload a document for users to download.

Remember these tips when creating web content to generate more web traffic and develop customer loyalty.

 
  
 

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