If there’s one thing that can save you a lot of time and headaches, it’s a frequently asked questions (FAQ) page for your website.
With an FAQ page, you’ll spend less time on the phone or responding to emails about the same questions over and over again.
Having an FAQ page also helps with search engine optimization (SEO). People with questions about furniture may stumble onto your FAQ page while searching Google or Bing, exposing them to your business.
When building an FAQ page, you’ll want to follow the tips below.
- #1. Think about customer questions – Get together with your sales staff to see what types of questions, customers are frequently asking. It’s important to do it in a group setting so you can come to a mutual agreement on the most popular questions.
- #2. Keep it organized – Your FAQ page should be presented in a way that makes it easy for a person to navigate. Watch the spacing between questions and answers. You might even want to categorize questions based on topics.
- #3. Get to the point – You’re not writing a high school essay. Customers are looking for answers that are short and to the point. Avoid providing long complicated answers to questions. If the question is difficult to answer, you may want to consider professional writing help for your FAQ page.
For more ideas on how to build a great FAQ page, look for examples online. Use a format that you think will be easy for customers to understand.
If you still need help, consider talking with a furniture website design expert. At Right On – No Bull Marketing, we can help you build an FAQ page that will save you time and improve sales. We have years of experience helping retailers and manufacturers develop websites of all sizes.
To find out how we can help you, visit our website at RightOn-NoBull.com or call us at 602-412-3168.
